Privacy Policy

At Homeworx (Solihull) Ltd, we are committed to protecting the privacy and personal data of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (GDPR) and relevant data protection laws.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
   
• Project Details: Information about your property and the services you require.
   
• Payment Information: Bank details or payment methods for invoicing purposes.
   
• Website Usage: IP address, browser type, and activity on our website.
   

We use your information to:

• Provide and manage our services, including quotations, project planning, and communication.
   
• Process payments and maintain records for accounting purposes.
   
• Improve our website and services based on user feedback.
   
• Comply with legal obligations or respond to lawful requests from authorities.
   

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:

• Service Providers: Trusted partners assisting with project delivery (e.g., subcontractors).
   
• Legal Authorities: When required by law or to protect our rights.
   

We take appropriate measures to protect your personal data from unauthorized access, alteration, or loss. This includes using secure servers, encrypting sensitive data, and limiting access to authorized personnel.

Under GDPR, you have the following rights:

• Access your personal data and request a copy.
   
• Correct or update inaccurate information.
   
• Request deletion of your personal data ("right to be forgotten").
   
• Restrict or object to the processing of your data in certain circumstances.
   
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is not handled correctly.
   

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

If you have questions or concerns about our Privacy Policy, please contact us:
Homeworx (Solihull) Ltd
Email: homeworxsolihull@gmail.com
Phone: 07786 864043